Magnolia Media ABN 91 899 866 732 (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data and audio-visual media in connection with our video production and animation services.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect information necessary to provide professional video production services to small and medium-sized Sydney-based businesses. This includes:
- Client Contact & Billing Information: Names, business names, job titles, email addresses, phone numbers, billing/postal addresses, and Australian Business Numbers (ABN).
- Audio-Visual Media: Video footage, photographs, audio recordings, voiceovers, and interviews of clients, employees, contractors, or talent captured during production.
- Digital & Technical Data: IP addresses, cookies, and website analytics collected when you visit or interact with our website.
2. How We Collect Information
We collect personal information and media through various methods:
- Direct interactions when you request a quote, fill out a contact form, or onboard as a client.
- Communications via email, phone, video calls, or project management platforms.
- On-site filming and production activities, where visual likenesses and audio are actively captured.
3. How We Use Your Information and Media
We use the collected data and media to:
- Scope, script, shoot, edit, and deliver your video production projects.
- Manage administrative tasks, invoicing, payments, and client communications.
- Maintain backup archives of project files and raw footage.
- Promote our services: We will only publish, stream, or share your completed videos, behind-the-scenes content, or portfolio highlights on our website, social media, or showreels if explicit consent has been given by your business or via a signed talent/client release form.
4. Disclosure to Third Parties
To deliver high-quality productions, we may share relevant data or media files with trusted third parties, including:
- Freelance crew members, editors, colorists, or sound engineers contracted to work on your project under strict confidentiality.
- Secure cloud storage, file transfer, and review platforms (e.g. Google Drive and Dropbox) used for collaboration and delivery.
- Professional advisors, accounting software platforms, and regulatory authorities if required by Australian law.
We take reasonable steps to ensure these third parties protect your privacy in a manner consistent with this policy.
5. Media Consent and Rights
When we film your business, staff, or talent, we rely on the business client to ensure appropriate internal clearances and permissions are in place. For public distribution or marketing use of the final footage by us, we will secure a signed Client Consent / Talent Release Form detailing exactly where and how the footage will be displayed. You can withdraw your consent for future promotional use at any time by contacting us in writing.
6. Data Security and Retention
We take the security of your raw media and business data seriously. We implement physical, electronic, and managerial safeguards to protect against unauthorized access, loss, or disclosure.
- Retention: We retain client business records for tax and administrative compliance.
- Footage Storage: Raw footage and project files are kept for 12 months following project completion, after which files may be permanently archived or deleted unless a dedicated storage agreement is made.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you or your business, or to request corrections if the data is inaccurate or outdated. Please contact us using the details below to make a request.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements. The updated version will be published on our website with the revised “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data/media is handled, please contact us at:
- Business Name: Magnolia Media
- Email: info@magnoliamedia.com.au
Last Updated: 2nd November 2026